"Miss, I'm terribly sorry for this incident, it's truly our mistake. Let's take this dish away, and you can choose anything else you like, it's on the house. Would that be acceptable?" The manager leaned over and whispered in Zheng Lulu's ear with a negotiating tone.
"Your restaurant's stuff is all dirty, what's the use of swapping ten dishes for me? I'm going to report you to the 'Urban Life' column, your kitchen has hygiene issues!" Zheng Lulu shouted persistently at the manager.
"Miss, please don't be like this, we're just small businesses, it's really not easy for us. There might have been a mistake in the kitchen, but there's no hygiene problem." The manager made a troubled face and said to Zheng Lulu.
"No hygiene problem? Then what's with this hair? A hair dropping into the food indicates your kitchen staff weren't wearing hair nets during their work!" Zheng Lulu said to the manager.
