Upon hearing Du Heng's determined words, the woman's expression changed immediately. This left Du Heng and Gao Qin no choice but to meticulously explain to her why surgery was now necessary.
By the time they finished their explanation and had thoroughly convinced the woman that conservative treatment was not an option, more than an hour had passed.
However, this time could not be cut short. Without a clear explanation, the patient might turn around and file a complaint against you or spread rumors—irresponsible talk about things like inadequate service, being tricked into surgery, or the Hospital just being out to make more money.
